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At FIBO we comply with the Privacy Act 1988 (Cth) (Privacy Act)
We will only collect personal information about you by lawful and fair means and not in an unreasonably intrusive manner.
The types of personal information we may collect and hold includes contact information (e.g. name, email address and mobile phone number).
We may collect personal information from you through an online form or portal or by email.
We collect information from our website including the number of visits, dates of visits, pages viewed and navigation of the site. The purpose of collection is to improve users experience of the site and for record keeping purposes.
We occasionally use third parties to run on-line promotions. We retain information about the number of clicks and impressions of these promotions. This information is anonymous.
We collect, use and hold your personal information to provide you with products and services. We also collect, use and hold your personal information to manage our ongoing relationship with you and perform functions and activities relating to our businesses.
Data will be used for the following purposes:
We will not sell your personal information to any third parties.
We may disclose your personal information:
We may disclose personal information for the following purposes:
We may use your personal information to contact you (including by mail, telephone call, text message or email) in relation to other products or services we think may be of interest to you.
You may opt-out of receiving marketing information from FIBO at any time:
Please allow five (5) working days for your request to be actioned.
If you do not provide requested personal information, we may be unable to provide you with products and services.
We will take reasonable steps to ensure:
We are unlikely to transfer your personal information overseas. In the event we transfer your personal information outside Australia, we will inform you prior to the transfer and comply with the requirements of the Privacy Act that relate to transborder data flows.
We are not responsible for the privacy compliance for any websites from the links that may be on our website.
Please contact us if you would like to seek access to or correct the personal information we hold about you:
By email: firstname.lastname@example.org;
Subject to the Privacy Act, we will, if practicable, generally provide you with access to your personal information and will take reasonable steps to amend any personal information about you which is inaccurate or out of date. We will provide you with reasons if you cannot access your personal information or the information cannot be updated.
If you have any concerns or complaints about the manner in which your personal information has been collected or handled by FIBO, please contact our Privacy Officer via e-mail or mail as stipulated above.
Your concern or complaint will be directed to the appropriate complaint manager who will consider and respond to your complaint within 7 days.
It is our intention to use our best endeavours to resolve any complaint to your satisfaction. However, if you are unhappy with our response, you may contact the Office of the Australian Information Commissioner who may investigate your complaint further.
Further information about the application of the Privacy Act can be found at the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.